Holiday Inn Liverpool City Centre, an IHG Hotel

The staff were amazing at this hotel. . On arrival we received a warm welcome. On entering our room the door would not lock so we reported it, it was sorted out in minutes. Thanks to maintenance guy (Peter) for not only sorting it with reception but offering to assist us with our bags to change rooms. Our housekeeper (Malee) was a delight and very helpful, she kept us topped up with ample teabags. The bar staff, reception staff (Jo) and morning restaurant staff were ALL so friendly and they engaged really well with us, and others. The reception manager deserves a medal, Michelle was always smiling, always chatty and she worked wonders to ensure the hotel was well decorated and ready for the Eurovision week. A special delight was a Eurovision DJ at the breakfast hall on the morning of Eurovision. What a star. Thank you to ALL the staff at this venue, we had a glorious stay.

Good breakfasts with beautiful views of the city. The location of the hotel is very good (close to museums, the railway station, close to the main streets of the city). Very comfortable beds!

The team were welcoming on arrival, even though it was later at night. The room was clean, spacious, comfortable and welcoming. The location is very central and reception staff were helpful with any questions we had.

the location is excellent so close to both railway and city Centre, the room was comfortable and clean with a good view down towards the Mersey, the breakfast was excellent, great choices and very good quality produce, (as a chef a hotels food quality is benchmark for me) both the dining area and the spacious bar were spotless and well appointed, I have stayed in hotels and paid double the price that were not as good as this, I am sure I will return next time I visit Liverpool.

A lovely, friendly and comfortable hotel situated just across the road from Lime Street station. Excellent, large room with such comfy beds and all the facilities you need, including wall mounted liquid soap, shower gel and shampoo, tea, coffee and biscuits, hairdryer, iron and ironing board, notepad, pen and a large tv. The buffet breakfast was lovely and plentiful. The location is also the winner here. Right next door to St John's shopping precinct, pubs and restaurants across the road and it's a 5 minute walk into Liverpool One shopping centre. Perfect.